Job Description
**Job Description**
The Oracle Cloud Infrastructure team is looking for a **Senior Employee Relations Consultant** to join our team, someone who innovates & shares our passion for winning in the cloud marketplace. The Oracle Cloud Infrastructure Employee Relations team is a results-oriented team that works with leaders to help make Oracle a great place to work. We are a team of skilled human resource professionals who enjoy working in a collaborative environment within a fast-paced, dynamic, and innovative technology organization.
As a Senior Employee Relations Consultant for our global data center operations in Abilene, Texas, you will directly impact the business, the HR organization, and the broader company by facilitating the delivery of core HR and ER processes and collaborating with key partners in continuous improvement of processes. You'll play a critical role in fostering a respectful, compliant, and high-performance workplace culture in a 24/7 mission-critical environment. This role will report to the Sr. Manager, Employee Relations and will focus on performance management, ER coaching, consulting, and investigations as well as training and employment processes across OCI.
**Work Environment & Requirements:** This role supports a 24/7 data center operation, including interaction with teams across day and night shifts throughout the calendar year. The position requires a consistent on-site presence at our Abilene, Texas facility and is subject to access protocols-including biometric data processing for identity verification and secure site entry.
**Key Competencies:**
Success in this role requires a blend of subject matter expertise, consultative influence, and operational precision. The ideal candidate will demonstrate:
+ **Consultative Coaching** - Ability to guide managers and employees through complex ER matters with empathy, clarity, and confidence, skilled in shaping outcomes through thoughtful questioning and policy alignment.
+ **Cross-Functional Collaboration** - Proven ability to build trust and work effectively across HR, Legal, and business teams to drive consistent, compliant, and business-aligned solutions.
+ **Adaptability & Resilience** - Comfort operating in dynamic, fast-paced environments with shifting priorities; maintains composure and focus under pressure.
+ **Policy & Process Expertise** - Deep understanding of ER policies, procedures, and compliance frameworks; able to apply them consistently while balancing fairness and risk mitigation.
+ **Analytical Judgment** - Strong ability to assess complex situations, identify root causes, and apply sound judgment to drive resolution; uses data and trends to inform recommendations.
+ **Communication & Influence** - Communicates with clarity and credibility at all levels of the organization; able to influence without authority and build alignment through trust and transparency.
+ **Continuous Improvement Mindset** - Proactively identifies opportunities to improve ER processes, tools, and resources; contributes to a culture of learning and operational excellence.
**Key Responsibilities**
**Employee Relations Casework**
+ Manage a diverse caseload providing expert consultation and coaching to managers at all levels on key employee relations topics, including performance management, behavioral concerns, workplace conduct, corrective actions, and termination decisions. Empower leaders to take ownership of issues and make informed decisions with awareness of broader organizational impact.
+ Conduct thorough investigations into complex ER matters involving potential policy violations, ensuring fair, consistent, and legally sound outcomes aligned with Oracle policies and values.
+ Provide direct consultation to employees on policy interpretation, conflict resolution, and workplace concerns.
+ Collaborate cross-functionally with Legal, HRBPs, COEs, and business leaders to resolve ER matters with consistency and compliance.
+ Maintain accurate documentation and ensure adherence to internal protocols and regulatory requirements.
**Strategic Partnership**
+ Analyze ER trends and provide actionable insights to HR and business leadership to enhance manager effectiveness, employee engagement, and organizational performance.
+ Support proactive initiatives to reduce risk and improve employee experience, including manager coaching, policy education, and ER capability-building.
+ Contribute to the development and implementation of ER programs, policies, and tools that drive consistency and operational excellence.
+ Build trust and alignment across all levels of the organization through clear communication, sound judgment, and collaborative influence.
**Operational Excellence**
+ Leverage HRIS/HCM systems and reporting tools to track ER case data, identify trends, and inform decision-making.
+ Apply ER expertise to resolve complex, high-risk matters and escalations with strategic, business-aligned solutions.
+ Foster a culture of accountability and continuous improvement by mentoring peers, supporting change initiatives, and modeling ER best practices.
+ Lead or contribute to special projects and cross-functional initiatives that enhance ER operations and employee experience.
Career Level - IC4
**Responsibilities**
**Minimum Qualifications**
+ 10+ years of progressive HR experience with a strong focus on employee relations, performance management, and compliance.
+ Proven ability to coach and influence leaders at all levels, including experience supporting operations-focused or shift-based workforces.
+ Demonstrated success managing complex investigations and resolving sensitive ER matters in a fast-paced, high-accountability environment.
+ Strong working knowledge of U.S. employment law; global experience a plus.
+ Analytical mindset with the ability to interpret data, identify trends, and influence decisions through insights.
+ Experience improving HR processes and delivering scalable solutions aligned with business strategy.
+ Proficient in Excel (e.g., pivot tables, XLOOKUP, charts) and comfortable using data to drive outcomes.
+ Bachelor's degree in HR, Business, or related field required; advanced degree or HR certification (PHR/SPHR) preferred.
+ Excellent communication, interpersonal, and problem-solving skills.
+ Self-directed, collaborative, and adaptable in a dynamic environment.
+ Willingness to travel as needed.
+ Experience in large, global organizations; high-tech industry experience preferred.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing
[email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Job Tags
Temporary work, Flexible hours, Shift work, Night shift, Day shift,