Our mission is to help every music creator make and share their best music. We’re Image-Line, the company behind FL Studio, one of the world’s most popular Digital Audio Workstations (DAW). Trusted by millions of artists worldwide, FL Studio is celebrated for its intuitive workflow, powerful creative tools, and passionate user community.
We are looking for a customer focused and results-driven Social Media & Community Manager to lead our efforts in building, engaging, and growing the FL Studio community across social platforms and online channels. In this role, you will develop and execute community strategies that drive awareness, deepen engagement, and contribute to customer success while delivering measurable business impact.
Manage and grow FL Studio’s social media presence across platforms like Instagram, YouTube, TikTok and Facebook
Collaborate within the marketing team to adapt campaigns, promotions, and messaging to resonate with the community and drive engagement.
Foster and support online communities, including forums, Discord, and Reddit to create meaningful connections with music creators.
Engage directly with users, answering questions, moderating discussions, and resolving support topics in a timely and professional manner.
Track and analyze community growth and sentiment across social media and online platforms to identify trends, recurring issues, and opportunities for improvement
Create and execute community-focussed campaigns and events, such as challenges, live Q&A sessions, and other new formats to drive engagement
Ensure alignment between customer-focused initiatives and business goals and contribute to measurable outcomes like retention and growth
3+ years of experience managing social media and online communities, ideally in music production, gaming or related fields
Deep knowledge and passion for FL Studio with the ability to break down complex technical information into simple language; a strong understanding of the music production landscape
Proven experience in building a highly engaged community from the ground up; with a track record of creating value for users at scale — you know what makes online communities tick
Deep social media savvy, awareness of platform-specific trends, codes and formats and the ability to quickly develop, edit and curate highly engaging social content including short-form video
Experience collaborating with marketing teams to adapt messaging, campaigns, and promotions in ways that engage and inspire online communities.
The ability to balance customer-focused strategies with business objectives, delivering measurable impact through community engagement.
Proficiency in tracking and analyzing metrics to inform strategy and identify areas for improvement.
A proactive, organized approach, with the ability to manage multiple initiatives in a fast-paced environment.
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