Job Description

** This position requires a Bilingual candidate - Spanish and English. We are looking for a seasoned Loan Officer with a passion for delivering top-tier service and a strong sense of urgency to join our team. In this role, you will leverage your expertise to provide clients with personalized loan guidance and seamless support from application through closing. Ideal for a relationship-focused LO who thrives on building client trust but prefers not to be involved in sourcing new business, this position will allow you to excel in what you do best—creating a smooth, informed, and satisfying experience for every client. Your work will directly support our National Manager, enabling them to focus on business development and high-level strategy, while you manage the client journey with efficiency and precision. Responsibilities: • Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator • Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service • Client Engagement: Conduct interviews with clients to understand their financial situation, needs, and loan preferences • Presentation & Consultation : Prepare and deliver clear loan presentations that outline terms, conditions, and potential pricing scenarios • Pricing : Accurately price loan products and explain rates, fees, and options to clients • Pipeline Management : Act as the point of contact for clients throughout the loan process, coordinating with processing and underwriting teams to ensure timely progression • Relationship Management : Build and maintain strong relationships with clients, aiming for high satisfaction and potential referrals Qualifications: • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred • Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients • 3-5 years of professional office environment experience as a loan officer assistant or mortgage assistant preferred • Understanding of state and federal legislation, as well as underwriting rules and processes • Advance comprehension of loan financing options such as Non-QM, Foreign nationals, Conventional, FHA, VA, and Home Equity Loans About Company: Cornerstone First Mortgage is a full-service mortgage bank headquartered in San Diego, licensed in 49 states and Puerto Rico. All aspects of the loan process (processing, underwriting, and funding) are conducted in-house. We have grown exponentially over the past few years and are always looking for driven and motivated individuals to join our team.

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