Job Description

Role Overview

Are you a Food Service or Retail manager looking for career growth opportunities in a dynamic university setting?

Sodexo’s Campus Segment is seeking a Retail Manager 2 to oversee a high-volume Starbucks location at SUNY Oneonta . This mid-size, four-year public university is nestled in the scenic foothills of the Catskills, serving approximately 6,500 undergraduate and graduate students through on-campus and online programs.

Join Sodexo, a long-standing partner of SUNY Oneonta since 1999, and be part of a showcase account known for innovation and excellence in campus dining.

What You'll Do

• Lead and supervise a busy Starbucks operation open until 8:00 PM
• Manage a team of up to 25 employees , including a shift supervisor
• Motivate, coach, mentor, and develop frontline (hourly-paid) employees
• Ensure top-tier customer service and operational excellence
• Oversee cash handling processes, including POS programming and maintenance
• Maintain retail brand integrity for both national and in-house brands
• Ensure compliance with all food safety and physical safety standards
• Maintain merchandising, marketing, and ordering standards
• Collaborate with Oneonta Auxiliary Services (OAS) to enhance dining experiences

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• 2 - 4 years management experience in food retail or large restaurant or other food concepts;
• have a work history in Food Retail management demonstrating leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities and exhibit a passion for a high-level of customer service;
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

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