Job Description

Role Overview

**NEW SALE- GREAT OPPORTUNITY TO CREATE A SHOWCASE ACCOUNT!**

Sodexo is seeking a Patient Experience Manager 3 for Cape Fear Valley Medical Center in Fayetteville, NC. Cape Fear Valley Medical Center is a trauma level III acute care hospital and has 733 licensed beds with 78 rehabilitation beds. This hospital is part of the Cape Fear Valley Health System and is the 8th largest health system in the state with 916 patient beds, serving a six-county region of Southeastern North Carolina and more than 935,000 patients annually

What You'll Do

• have oversight of day-to-day patient services operations;
• successfully coordinate all required tasks through subordinate supervisors and frontline staff;
• deliver high quality food services in patient meal management operations
• achieve company and client financial targets and goals;
• develop and maintain client and customer relationships
• develop strategic plans
• ensure HACCP, regulatory and standards compliance;
• have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
• create a positive environment;
• ensure Sodexo standards are met.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• have culinary production experience and a strong background in safety and sanitation compliance;
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• are enthusiastic and confident;
• ability to drive employee success to enhance the value of the food and nutrition team; I
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s degree or equivalent experience
Minimum Functional Experience: 3 years

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