Job Description

Job Title & Location:

Part-Time Assistant Manager – Retail Sales

Sawmill Road (Primary) | Westerville (As Needed)

About Us:

Mack Mattress is a family-owned company proudly serving Central Ohio since 1974. We’ve built our reputation on offering well-made mattresses that deliver real comfort and real value. Our exclusive AirflowMax® collection is designed for Cooler Nights and Brighter Days, combining advanced cooling materials with long-lasting support. Alongside AirflowMax®, we offer closeout savings on quality name-brand beds, giving customers a better night’s sleep at a price that fits their budget. At Mack Mattress, every experience is low-pressure, personalized, and rooted in integrity.

We’re currently seeking a dependable, personable, and experienced individual to join our team as a Part-Time Assistant Manager. This role is ideal for someone who enjoys helping others, works well independently, and seeks a meaningful part-time position with long-term potential.

Role Summary:

As a Part-Time Assistant Manager, you’ll play a key role in the day-to-day operations of our Sawmill Road location and occasionally support our Westerville store. This is a solo role during your shifts, so we’re looking for someone who can confidently manage a store, assist customers with finding the right mattress, and ensure smooth operations—even when working independently.

You’ll be trained by and work in coordination with our full-time store manager, helping cover open shifts, busy periods, and occasional fill-ins.

Key Responsibilities:

• Greet customers and provide a welcoming, no-pressure shopping experience

• Listen closely to customer needs and guide them to the best mattress or sleep solution

• Open and close the store independently, including basic cash handling and daily procedures

• Maintain a clean, organized showroom and inventory area

• Assist with light showroom setup, price signage, and product tagging

• Communicate customer feedback or inventory needs to the manager or main office

What We’re Looking For:

• Previous retail, sales, or customer service experience required

(Mattress/furniture/appliance experience a plus)

• Strong communication skills and a warm, helpful personality

• Proven reliability and professionalism—someone who shows up on time and takes pride in their work

• Comfortable working solo and making thoughtful decisions

• Ability to lift mattresses and move items occasionally (team-lifting is encouraged)

• Availability for 2–3 shifts per week, including Saturdays as needed

Preferred (Not Required):

• 2+ years of experience in a sales or customer-facing role

• Previous experience working independently or in a keyholder/assistant manager role

• Some college education or background in business, communication, or related fields

Why Join Mack Mattress?

• A supportive, family-run company where your work is valued

• Low-pressure environment focused on helping customers—not pushing products

• A chance to grow with a respected local brand

• Employee discount on products

• Free on-the-job training in sleep solutions and mattress education

How to Apply:

If you’re dependable, customer-focused, and ready to help people sleep better at night, we’d love to hear from you! Apply on this platform or email your resume to [email protected] and a short note about why you’re interested.

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Job Tags

Full time, Local area, Shift work, Saturday, Afternoon shift,

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