Job Description

Cyprus Credit Union has an opening for a Mortgage Advisor 3, this position is located at our West Jordan Corporate Center. This person will be responsible for origination of long-term mortgage loans from leads conducts initial pre-qualification interviews and prepares complete loan application packages and necessary documentation. Conveys policies for extension of credit in accordance with Credit Union and secondary investor guidelines. Meets Mortgage Loan scheduling and documentation requirements, and production expectations as determined by the Mortgage Sales Manager. Serves members best interests, prospective members, builders, and Realtors promptly and professionally. Provides general Credit Union information and cross-sells services. Assists Mortgage Loan personnel as necessary. Responsible to generate leads from sources outside the credit union i.e. through personal contacts with realtors, builder, financial planner, data base relationships and others, in addition to the leads that may be provided through the credit union.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional completion of assigned loan origination functions.

• Interviews, takes complete applications, and processes preliminary documentation on loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members. 
• Performs follow-up work as necessary to achieve conditional approval within established time frames.
• Notifies member if loan is referred back to Mortgage Advisor because of problem ratios or credit ratings.
• Advises members of loan approval or denial. Explains loan denials precisely and clearly to members.
• Completes lending operations in accordance with established Credit Union policies and legal requirements.

Assumes responsibility for establishing and maintaining effective and professional business relations with members, Realtors and building professionals.

• Answers questions and requests, and resolves problems.
• Informs members of Credit Union loan policies and services.
• Counsels members regarding money management and financial matters. Counsels members whose loan requests were denied, explaining reasons and alternatives.
• Maintains and projects the Credit Union's professional reputation.

Assumes responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and with management.

• Coordinates functions with related departments and assigned Branches and provides support as needed.
• Assists Processing personnel and serves as a backup as needed.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in sales meetings and committees as required.
• Completes required records and reports.
• Under the direction and/or assignment of the Mortgage Sales Manager, assist in the training, coaching and mentoring or existing and new mortgage sales staff.

Assumes responsibility for related duties as required or assigned.

• Professionally cross-sells other Credit Union services.
• Stays informed regarding changes in lending standards, related legal requirements, and trends in local real estate and competitive market.
• Ensures that work area is clean, secure, and well maintained.  

PERFORMANCE MEASUREMENTS

• Lending functions are effectively performed in accordance with established Credit Union policies and with legal and regulatory requirements.
• Good business relations exist with members and business professionals. Programs and services are properly and thoroughly explained and questions courteously answered or appropriately referred.
• Loan documentation, files, and related reports are complete, accurate, and timely. Monthly reports are submitted as scheduled.
• Loan applications and related financial data are closely and effectively analyzed and evaluated.
• Good working relations exist with Credit Union personnel and with management. Assistance is provided as needed. Management is appropriately informed.
• Established production expectations are met or exceeded.
• Loan production minimum as established in compensation plan. .

QUALIFICATIONS

Education/Certification:   Bachelor's Degree from a 4-year accredited university or college or an equivalent of education and mortgage experience. Additional coursework in business or related field preferred. Must have and maintain an NMLS ID number (S.A.F.E. Act registration).

Required Knowledge:   Understanding of the foundation of determining credit worthiness. Knowledge of Credit Union loan policies, products, procedures, processing, and underwriting guidelines. Familiarity with title reports, insurance, and appraisals.

Experience Required: Two to four years of loan origination experience in a credit union or banking environment preferred. Ability to generate leads for the community. Documented amount of retail residential mortgage funding's in the past 12 months with established relationships from local referral sources preferred.

Skills/Abilities: Strong interviewing skills. Excellent communication and public relations abilities. Good analytical and financial skills. Able to operate related computer applications, calculator, and other basic business equipment.

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