Job Description

Market Sales Manager 

This is NOT a remote role, location will be Chattanooga, Tennessee 

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

The Market Sales Manager will be responsible for prospecting new business, establishing relationships, growing existing accounts/demand generators for a select market segment(s) across a group of 5-7 hotels located in a geographical market. The Market Sales Manager will report to an Area Director of Sales and be an integral part of a small team focused on successfully driving property revenues. Success will be measured by the attainment of Total property revenue goals v. Budget, Revpar Index Targets, and booking goals for the assigned segments. Results and relationship updates will be communicated on a frequent basis to the hotel teams and ADOS. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. 

The job is simple:

Focus on ways to promote and engage.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

Job Requirements:

• Must have 3+ years of experience in sales with proven growth and success.
• Complete all required training. (This position will require basic knowledge in Hilton, Marriott and IHG systems)
• Must be able to travel up to 30% of the time.
• Adhere to all standard operating procedures and property specific brand standards
• Perform any other duties as requested by the Regional Director of Sales to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to every client from inquiry to post arrival followup.
• Respond in a timely manner to all inquiries, RFP’s and leads.
• Regularly communicate and support property teams for group and corporate bookings/accounts.
• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, and meeting space.
• Initiate new sales, prospects and qualified leads through proactive prospecting efforts.
• Host and entertain clients and maintain client accounts
• Assist in determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business
• Create, monitor and release group blocks within the reservation system.
• Develop sales plans and strategies to meet and exceed established revenue and room night goals

Physical Requirements:

• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
• Travel to properties and client sites
• Can perform work for 8 hours based on the nature of the job for hotel sales
• Have finger dexterity for operating office equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write 

Necessary Skills:

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Must be detailed oriented to review materials and ensure accuracy.
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays to complete required tasks.
• Is organized, honest, and works well with others.
• Maintain a clean and attractive work area, uniform, and person
• Able to work with people from diverse cultures and backgrounds

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

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