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Job Summary This is a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support, networking, hospital information systems, administrative information systems, decision support services and support Microsoft Office Suite. Troubleshoot and provide instruction for users on hardware/software problems and products. Identify problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum Qualifications Associates degree and two (2) years computer and/or customer service experience or equivalent combination of education and experience, plus strong interpersonal communication skills and strong working knowledge of Windows 10 and MS Office required. Preferred Qualifications MS Office, web browsers, e-mail systems, and networked computers/printers as well as familiarity with large networked environments, TCP/IP network protocol, Novell, and Active Directory preferred. Work Days Monday-Friday, 9:00am-5:30pm Message To Applicants Recruitment Office: Human Resources Executive Order Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]....Principal Duties and Responsibilities: The Unit Secretary is responsible for all clerical and reception duties associated with the... ...Required: High school diploma or G.E.D. equivalent. One year in healthcare setting such as medical office, hospital or laboratory required...
...Education and Experience Ph.D.; MS; BS in Cell Biology or a related filed; 5+ years (MS); 7+ years (BS) of relevant pharmaceutical or biotech experience. Extensive hand-on experience in mammalian cell culture, cell banking and storage. Hands on experience in...
Summary/Objective:The Estimator will collect and analyze information to estimate costs of products and services for assigned departments... ...there is frequent opportunity to move about. Working from a remote location is a possibility.* Typically requires overnight travel...
...Large, top-tier law firms seeks Hybrid Billing Coordinator with at least 2 years of legal billing experience for its Los Angeles office. Position starts and trains in downtown LA then moves to Century City within approximately three months of hire. This is a hybrid role...
...Job Description Manager, Accounting- This position can be based in either our San Diego or Minnetonka locations. Welcome to an inspired... ...and investments, R&D, SG&A, and manufacturing contracts outsourced, prepaids, royalties, and leases. They ensure the appropriate...