Job Description

We are seeking a Data Product Analyst to join our pharmaceutical team, focused on optimizing our Patient Health Information (PHI) Hub platform. You will work closely with the Business Product Owner and cross-functional teams to ensure the accuracy, completeness, and integrity of Patient Provider data across the platform.

This role requires a detail-oriented quality control mindset , with a strong understanding of data flow, platform integration, and cross-team collaboration. The successful candidate will act as the data gatekeeper -monitoring, validating, and questioning how data is being pulled, structured, and managed-particularly through Salesforce, our CMS of record.

Key Responsibilities

• Quality Control & Data Validation
  • Serve as the primary quality control agent for patient and provider data entering the PHI Hub.
  • Ensure data integrity, accuracy, and alignment with business requirements.
• Cross-Functional Collaboration
  • Partner closely with the Business Product Owner, data engineers, and Salesforce administrators.
  • Translate business needs into technical validation tasks and data requirements.
• Journey Evaluation & Optimization
  • Analyze the patient and provider journey within the PHI platform to identify data quality gaps or inconsistencies.
  • Provide insights and recommendations to improve the data experience and patient engagement flow.
• Salesforce CMS Oversight
  • Monitor and validate how data is surfaced and managed in Salesforce.
  • Ensure that updates or enhancements to Salesforce do not compromise data quality or reporting.
• Documentation & Reporting
  • Maintain clear documentation on data sources, validation protocols, and quality checks.
  • Report data issues, trends, and progress to internal stakeholders.

Qualifications

• 4 10 years of experience as a Data Analyst, Product Analyst, or similar role in a pharmaceutical or healthcare data environment.
• Recent experience working with PHI or patient-level data is strongly preferred.
• Strong data quality and validation skills ; comfort acting as a QA gatekeeper across data pipelines.
• Working knowledge of Salesforce and how CMS data flows into broader platforms.
• Ability to engage and question technical teams to ensure proper data implementation.
• Proficient in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.

Preferred Experience

• Previous work on pharmaceutical data platforms, patient support services, or healthcare marketing technology.
• Familiarity with regulatory requirements and privacy standards for PHI data handling.
• Exposure to Agile/Scrum environments and digital product workflows.

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