Community Engagement Officer Job at Credit Union of Texas, Allen, TX

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  • Credit Union of Texas
  • Allen, TX

Job Description

Job Details

Description

Position Purpose and Objectives

Under occasional supervision and under the leadership of the Vice President. of Engagement, this position is responsible for marketing, planning, organizing, and facilitating chamber, school, employer, and community events with our strategic partners to grow CUTX through innovative ways in new markets.

Major Duties And Essential Functions

  • Assists Community Engagement Officer (CEO) to prepare for presentations, meetings, or promotional giveaway events.
  • Works closely with Community Engagement Officer (CEO) to install and onboard new strategic partners to our system.
  • Works closely with Community Engagement Officers (CEOs) to host employee membership drives to open new accounts onsite and generate leads with our strategic partners. This includes, but is not limited to, employee orientations to educate employees about the benefits of a CUTX membership and open memberships via online or paper application, employee benefit fairs, and other employee events. This includes similar activity for community events.
  • Research and evaluate sponsorships and help coordinate community sponsorships and events that benefit our strategic partners. Vet opportunities that are as assigned by the V.P. of Engagement.
  • Responsible for assessing the potential Return on Investment of our financial and human capital investments by evaluating pre and post event the potential and actual return realized by CUTX incurring expenses related to sponsorships, promotional items, collateral, and the appropriate staff resources impacting Marketing, Facilities, Store Operations, Call Center, etc.
  • Responsible for adhering to brand standards and educating the event organizers about our brand standards to ensure the appropriate CUTX branding is conveyed.
  • Helps influence CUTX voice, brand and positioning to maximize our brand awareness and reach by attending event planning meetings, particularly for larger events where we are Title Sponsors and key stakeholders.
  • Works closely with Community Engagement Officer (CEO) event organizers to develop and maximize a successful Marketing and social media campaign to ensure our efforts are acknowledged and known among our members and employees.
  • Works with Community Engagement Officer to determine marketing needs including, but not limited to, promotional giveaways, enter to win or door prizes, flyers, video in stores, iPad videos, and other collateral as needed for use during their events.
  • Works closely with Community Engagement Officer (CEO) and Community Engagement Team to coordinate staff support to work events as needed.
  • Serves as a backup to work community engagement events as needed, which includes but is not limited to, Grand Openings, Annual Meetings, Shred Days, chamber, partner presentations, school, food truck, community and employee events in CUTX’s field of membership.
  • Creates, processes and tracks invoices submitted to accounting to ensure timely and accurate processing.
  • Maintains reports to track and evaluate metrics of their achieved results and success of activation efforts.
  • Serves as an ambassador of CUTX in the community. As such, must maintain a polished, professional, well-kept appearance at all times when representing CUTX.
  • Adheres to corporate code of conduct and corporate vehicle, mileage and expense reimbursement policies and training requirements.
  • Other job duties as assigned.

Positions directly supervised : N/A

Specific Knowledge, Skills, And Abilities Required For This Position:

MUST have excellent communication, presentation and writing skills.

MUST have a current and valid driver’s license with a clean driving required as this position will be required to use and operate corporate vehicles for transportation between events.

MUST be reliable, dependable, and flexible to work evening, weekend, or holiday hours as required by the role.

Experience planning community events and/or sports marketing is a plus .

A strong entrepreneurial attitude and skills set is needed to enthusiastically offer solutions and innovative ways to increase efficiencies to help grow our market share.

Personality is extremely important in this position. To fit in with the team, it's important to have a positive attitude, not afraid to try new things and ready to own all things pertaining to community and brand development.

An ability to work individually on a project or in a team environment.

Good judgment and discretion when dealing with sensitive topics.

Able to interact with many people and multiple interruptions while staying on task.

Strong computer and organization skills.

Education : Bachelor’s degree and/or equivalent experience and certifications.

Language : Bilingual - Fluent in written, verbal and Spanish translation.

Experience : Minimum 1-2 years or more of similar or related experience.

Physical Activities And Requirements Of This Position

CATEGORY

DESCRIPTION

Finger Dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping

Using fingers and palm on an object.

Talking

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Repetitive Motions

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Sedentary Work

While performing the duties of this job, the employee will frequently talk or hear, sit, use hands to handle or feel, and reach with hands or arms. The employee will occasionally, stand and walk, climb or balance, and stoup, kneel, crouch, or crawl. The employee will occasionally lift and move up to 10 pounds.

Working Conditions of this Position

DESCRIPTION

None. No hazardous or significantly unpleasant conditions.

Mental Activities And Requirements Of This Position

Reasoning Ability: The ability to use common sense or logic.

Detailed

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Ability: The level of ability required to perform math skills and operations.

Basic

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Language Ability: The level of ability required to communicate and understand written and oral language.

Typical

Ability to use passive vocabulary of 7,000-9,000 words; read at a fast-paced rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write moderate to complex documents. Ability to communicate in complex sentences, using normal word order with present and past tenses and strong vocabulary. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Compliance requirement

The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position

Disclaimer

The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.

Job Tags

Work at office, Flexible hours, Weekend work, Afternoon shift,

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